How can we help you?
The Sovos Group helps leading organizations accelerate business performance by improving collaboration and communication between employees, partners and customers.
We focus on two principal areas: Workplace Performance, which takes a holistic approach to effective broad strategic collaboration across the entire enterprise topography, and Process Performance, which focuses on sales, marketing and channel partner performance improvement.
Workplace Performance
A modern enterprise's competitiveness depends on efficiency of interconnection and information awareness. This concept is easy to understand but can be a great business challenge to broadly implement effectively.
There is no 'one size fits all' framework for getting different parts of companies working well together - each business has unique issues around culture, technology, specific problems and goals.
With our deep and broad pragmatic experience of the business drivers that benefit most from effective collaboration, we understand the importance of creating a strong performance fabric from traditional enterprise processes and data and more informal conversations and information flow.
Well designed and strategically applied 'social computing' constructs can open closed collaborative loops, differentiate signal from noise, allow the best minds across the enterprise to wrap around discrete tasks and provide tacit knowledge to the broader internal community.
Realizing improved workplace performance requires working with existing process, policy and legal frameworks and associated technology infrastructures. People, in their different time and language zones, and their existing and desired processes, are a key component of strategizing and providing appropriate collaboration environments. Change management and training can help to focus and clarify direction and usage models as needed.
By focusing on individual group incentives to find more effective ways to collaborate, we design a practical execution plan, user experience and recommend appropriate technology sets to accelerate performance.
Our team team members have led major strategic Workplace Performance initiatives for organizations such as Sony PlayStation, Sun Microsystems, W.R.Wrigley Jr & Co., and McKesson amongst others.
Process Performance
The Sovos Group help you accelerate business performance with improved network ecosystems in the areas of Sales, Marketing and Channel Partnerships
Sales Performance
The asynchronous nature of traditional sales extranets and portals limit the ability of sales teams and other business units (field and product marketing for example) to effectively rally around new business development and up sell/cross sell opportunities.
Static web presences designed for one way communication to sales reps run counter to how a typical sales person operates. They don't browse, they urgently search, needing access to relevant sales intelligence and experts on short notice to put their best foot forward in real time with their prospects.
Traditional sales intelligence used to come from internal groups and systems. However, prospective customers are now openly expressing their interests and opinions on third party networks such as LinkedIn and Twitter. True sales performance comes from leveraging the best available data coming from internal marketing research, customer intelligence as well as insight on third party networks.
Collectively, our teams have delivered solutions for over 30,000 sales reps across many well known organizations and our experience working with these customers gives us a deep understanding of what makes a sales rep tick. Compliment that with a strong understanding of the strategic design and social software technologies enables us to leverage social computing design to drive sales performance.
Try this blog post for more color on this topic. Or contact us for a no strings attached conversation around how we can drive performance for your organization.
Marketing Performance
Marketing departments at large organizations expend significant resources to make sure the sales organization works with the right leads and is well prepared to approach prospective customers. Yet sales organizations find them selves reinventing the wheel when approaching new customers and often scrambling to find the best resources to succeed at securing new business.
Social computing and Enterprise 2.0 constructs can significantly improve marketing performance over traditional content management and collaborative approaches. Whether improved product launches, lead qualification, marketing communications, competitive research and positioning or field marketing collaboration with sales, the strategic design and use of social computing constructs offer the ability to remove significant risk afforded by closed system driven processes that only prove success or failure when its too late. These new approaches to collaboration via social enterprise software let the best minds across the extended enterprises wrap around the task at hand to improve each outcome.
We help clients improve 1) core collaborative processes between groups within marketing as well as cross functional communication and collaboration between marketing and direct and channel sales partners.
Our team at Sovos Group has experience addressing the underlying business challenges and opportunities within the marketing operations function and can help you design programs that improve performance and reduce risk across the corporate and product marketing process.
Contact us to learn more or have a look at our services
Channel Partner Performance
Organizations are constantly trying to gain a larger share of partner wallet via better collaboration. Partner Sales reps want to associate themselves manufacturers that offer reasonable margins but also simple-to-sell value propositions and and timely responsiveness. Many existing asynchronous partner extranets serve only as effective one way communication devices for news and sales collateral requiring expensive, manual interaction. Social computing constructs offer a new way for organizations to bring partners into the fold and truly collaborate with them to serve the end prospect and customer. Just as you would do for your on internal sales teams.
The Tribal Logic team has worked with both channel partner sales organizations as partner marketing program offices bringing deep process knowledge on one hand and a clear understanding of where social computing constructs can realistically accelerate channel performance. Whether your objectives are related to opening new distribution channels or refining existing ones, we bring the required processes and methodologies to help you accelerate revenue performance from your channel ecosystem.
Our services approach starts with helping you understand where social computing constructs can in fact improve performance, followed by working closely with you to create a business execution, design and technology strategy plan.